Micro-IT brings managed IT, network support, and cybersecurity to Waco, TX — remote-first on a ≤1-hour response, a full security stack on every endpoint, and a dedicated local Business Development Partner you can sit down with in Central Texas.
Waco is the seat of McLennan County and the largest city between Dallas–Fort Worth and Austin on I-35. Baylor University, the Ascension Providence and Baylor Scott & White Hillcrest hospital systems, food production at Cargill, Mars, and Pilgrim's Pride, aircraft modification at L3Harris, and the Magnolia-driven tourism downtown all depend on systems that have to stay up. Manufacturing alone is roughly 13 percent of the local economy, and Texas State Technical College feeds the workforce behind it.
That mix is what Micro-IT covers here: the clinics and dental offices that need HIPAA-aligned environments, the firms that handle client funds and can't absorb a wire-fraud loss, the food and freight operations on I-35 that lose money the moment a line or a dock stops, and the downtown retail and hospitality teams near the Silos. Remote support runs on a ≤1-hour response during business hours (Central Time, same as Waco), and your local Texas partner owns the relationship, the scoping, and any scheduled onsite work that needs hands on hardware.
Micro-IT is a remote-first managed IT provider headquartered in Paducah, Kentucky, and most Waco work gets handled remotely on a ≤1-hour response during business hours (Mon–Fri 8am–5pm CT). The local piece is a Texas Business Development Partner you can sit down with in McLennan County — the in-state contact who meets you, scopes the environment, and coordinates scheduled onsite when hardware needs hands, with the full Micro-IT team and 24/7 SOC monitoring behind every account. Book a call with your Texas partner →
Three modular services cover every device, mailbox, network, and office — add what you need and nothing you don't. See what each includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
We work across the industries that can't afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.
One partner, one plan — whether you're in Waco or elsewhere in Texas.