Managed IT & IT support in Waco, TX.

Micro-IT brings managed IT, network support, and cybersecurity to Waco, TX — remote-first on a ≤1-hour response, a full security stack on every endpoint, and a dedicated local Business Development Partner you can sit down with in Central Texas.

Book a 20-min intro call →or get a written quote →take the 2-minute risk check →

IT support and managed IT for Waco, TX businesses.

Waco is the seat of McLennan County and the largest city between Dallas–Fort Worth and Austin on I-35. Baylor University, the Ascension Providence and Baylor Scott & White Hillcrest hospital systems, food production at Cargill, Mars, and Pilgrim’s Pride, aircraft modification at L3Harris, and the Magnolia-driven tourism downtown all depend on systems that have to stay up. Manufacturing alone is roughly 13 percent of the local economy, and Texas State Technical College feeds the workforce behind it.

That mix is what Micro-IT covers here: the clinics and dental offices that need HIPAA-aligned environments, the firms that handle client funds and can’t absorb a wire-fraud loss, the food and freight operations on I-35 that lose money the moment a line or a dock stops, and the downtown retail and hospitality teams near the Silos. Remote support runs on a ≤1-hour response during business hours (Central Time, same as Waco), and your local Texas partner owns the relationship, the scoping, and any scheduled onsite work that needs hands on hardware.

How Micro-IT supports Waco — remote-first, with a local partner.

Micro-IT is a small American business that spends its days looking after other small businesses, and our Central Texas team member is based in Waco, so the person you meet in McLennan County and the team behind your tickets are the same story. Most work still lands remotely on a ≤1-hour response during business hours (Mon–Fri 8am–5pm CT), with the full team and 24/7 SOC monitoring behind every account. We’ll be there when it matters — and running things proactively means it rarely has to come to that. Book a call with your Texas partner →

Nine services, fully managed.

Five headline lines — Managed Endpoint, Managed Inbox, Managed Site, Managed AI, and Managed Website. Add what you need and nothing you don’t. See what each includes on the services page, or get an exact number in two minutes with the live estimate.

Managed Endpoint

EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.

Managed Inbox

Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.

Managed Site

Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.

Managed AI

Plan and terms assessment, training settings verified and evidenced, Microsoft 365 connector scoping, a written data-class map, and a signed attestation. Four tiers from $299 per month.

Managed Website

Hosting on Cloudflare with TLS, a web application firewall, uptime monitoring, version history with one-step rollback, and content hours for the edits you send. Three tiers from $149 per month per site.

Four more lines sit alongside them, each with a page of its own: Managed Server, Managed Domain, Cloud Backup, and Backup Appliance.

Industries we serve in Waco.

We work across the industries that can’t afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.

Industry-specific IT in Waco.

Beyond general managed IT, we publish city-specific guides for the industries we support in Waco — what we see locally, and the compliance that comes with it.

Accounting IT in Waco → Retail IT in Waco → Veterinary IT in Waco →

Nearby Texas areas we serve.

One partner, one plan — whether you’re in Waco or elsewhere in Texas.

Bellmead, TX Woodway, TX Hewitt, TX Robinson, TX Lorena, TX Temple, TX All of Texas →

Waco managed IT FAQ.

Does Micro-IT work with Baylor-area clinics and HIPAA-regulated practices in Waco?

Yes. Micro-IT builds HIPAA-aligned environments for clinics, dental offices, and pharmacies — BAAs signed, evidence files kept, and EHR-vendor coordination handled. Whether you’re near Ascension Providence, Baylor Scott & White Hillcrest, or independent elsewhere in McLennan County, the controls and the paperwork are the same.

Is Micro-IT actually local to Waco?

Yes, in the sense that matters: our Central Texas team member is based in Waco — a local relationship, not a call center wearing a Texas hat. Our offices are in Metropolis, IL and Paducah, KY; in Waco we meet you at your business, by appointment. Book a call and we’ll set one up.

Does Micro-IT handle PCI compliance for the retail and restaurant businesses downtown near the Silos?

Any business that takes card payments — a point-of-sale terminal, online ordering — has PCI DSS obligations, which covers most of the retail and hospitality operations near the Silos. We handle the network and endpoint side of that standard: segmented networks, patching, and access controls on the systems those payments touch, and we’ll tell you plainly where your POS vendor or payment processor carries the rest, since PCI DSS is a contractual standard enforced through your card processor, not something an MSP certifies you against.

How much do managed IT services cost in Waco, TX?

Pricing is modular and transparent — you pay only for the devices, mailboxes, and locations you actually cover. Total cost depends on your team size, mailboxes, and locations — run the live estimate for a number scoped to your environment, or book a call with your Texas partner.

How fast does Micro-IT respond to a Waco ticket?

Remote response targets ≤1 hour during business hours (Mon–Fri 8am–5pm CT — the same time zone as Waco). After-hours emergency response is included on every plan. Onsite in Waco is scheduled or project-based and coordinated by your local Texas partner.

What security does a Waco business get with Micro-IT?

The same defense-in-depth stack every Micro-IT client runs, regardless of location: endpoint detection and response, 24/7 SOC monitoring, MFA enforcement, DNS filtering, advanced anti-phishing on Microsoft 365, and immutable backups that get restore-tested. Seven layers, one stack, and a ≤1-hour response target during business hours; on a confirmed security incident, a person calls you within 15 minutes — see the security page.

Keep reading.

A few guides worth a look before you call.

Cybersecurity for law firms

Law firms hold client secrets, trust funds, and deal data that make them high-value targets. Here’s what the real threats are and how to shut them down.

Wire fraud: how BEC attacks work

Business email compromise has been the FBI’s most-reported, highest-loss cybercrime category for years. A one-page rule prevents almost every attempt.

GLBA Safeguards Rule compliance for small business

A plain-English guide to GLBA compliance and the FTC Safeguards Rule for small financial firms — who must comply, what 16 CFR 314.4 requires, and a checklist.