When the server stops, everybody stops — so we watch it first.

Every workstation gets its own bad morning when it fails. A server takes the whole business down with it. Managed Server treats that machine like the exception it is: monitored, patched, and health-checked around the clock, so the failing disk gets caught on a Sunday instead of discovered on a Monday.

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·· 01 ·· A day in the life

Nobody notices the server. That is the job.

A server runs the line-of-business application, holds the files everyone opens, and answers the logins. Here is what a quiet week on one actually looks like from our side.

02:15 · Sunday

A drive starts logging warnings.

A disk in the rack begins throwing the kind of errors that arrive weeks ahead of a real failure. Nobody is in the building. The alert reaches the on-call queue overnight, and the replacement is sourced before Monday's first login.

Included · 24/7 monitoring and alerting

03:00 · Tuesday

The patch window that never wakes anyone up.

Operating-system patches land on a schedule chosen for that server's role, tested before they roll wide, and applied without anyone in the office noticing a thing changed.

Included · OS patching, scheduled per server

All day

A full threat-detection stack, not a scan once a week.

The same endpoint-grade detection watching your laptops watches the server, because a server that gets compromised is worse, not the same, as a workstation that does.

Included · threat detection, continuous

Monthly

The slow drift, caught before it is an outage.

Performance monitoring with remediation, event-log review, and hardware health down to disk, memory, and thermal status — so the server that is quietly running hot gets a fix scheduled, not a failure investigated.

Deliverable · performance & hardware health review

A domain controller and a file server holding last year's scans do not deserve the same recovery plan, or the same bill — so we never bundle backup into this line and hide that choice from you.

Why Managed Server prices backup separately

The version without an owner

The first symptom is Monday at 8am, and nobody can log in.

Under management, that Monday is a non-event.

Monitoring24/7, with alerting. A failing disk gets flagged in the middle of the night, not discovered when the application stops answering.

PatchingScheduled and tested for that server's role — the missed critical update is not how you find out this line existed.

DetectionFull threat-detection stack, the same class of coverage as an endpoint, applied to the machine everybody's work depends on.

RecoveryChosen per server, not assumed. Pick Cloud Backup or the Backup Appliance based on what that server's downtime actually costs.

·· 02 ·· The specification

The problem.

A server is the machine your business notices immediately. When a workstation dies, one person has a bad morning; when a server dies, everybody stops — the line-of-business application, the shared files, the logins that depend on it.

Most small businesses treat a server like an oversized workstation: patched when someone remembers, watched by nobody, and backed up the same way as everything else, if at all. That is the pattern that turns a failing disk into a weekend outage instead of a scheduled evening swap.

What we do.

Watch it around the clock

24/7 monitoring and alerting on the machine your business can't run without — not a check once a day, but continuous, with a human on the other end of the alert.

Patch it on a schedule

Operating-system patching, timed and tested for that server's role instead of applied blind the moment a vendor ships an update.

Defend it like the target it is

A full threat-detection stack, because the server is the machine worth the most to whoever is trying to get in.

Watch the hardware, not just the software

Performance monitoring with remediation, event-log review, and hardware health down to disk, memory, and thermal status — the failing part gets caught before it fails.

What’s not included.

Backup is deliberately a separate line, priced and chosen per server. A domain controller and a file server holding last year's scans do not deserve the same recovery plan or the same bill, and bundling them would hide that choice from you. Pick Cloud Backup when hours-to-recover is the right answer, or the Backup Appliance when minutes are. Hardware procurement, application licensing, and the line-of-business software itself stay outside this service.

Service-level commitments

Initial response (managed clients)≤ 1 business hour

Server monitoring24/7, with alerting

OS patchingScheduled per server

Hardware health reviewOngoing, with remediation

BackupPriced and chosen separately

·· 03 ·· Common questions

What people ask before signing up.

Does Managed Server include backup?

No, and that's deliberate. Backup is priced and chosen per server — Cloud Backup at $79 per 2TB/month for hours-to-recover, or the Backup Appliance at $279 per 2TB/month for minutes-to-recover. A domain controller and a file server holding old scans don't deserve the same plan or the same bill.

What operating systems do you support?

Windows Server and Linux, whatever runs your line-of-business application. The monitoring, patching, and threat-detection stack are platform-appropriate either way.

How is the $149 priced if we have more than one server?

Per server, per month — three servers are three lines at $149 each. Term and annual-prepay discounts apply the same way they do on every other plan.

Do you handle the hardware itself, not just the software?

We monitor hardware health — disk, memory, and thermal status — and flag or replace failing components before they cause an outage. Procuring new server hardware is quoted as project work when you need it.

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