Remote-first IT, in all 50 states.
We’re a remote-first provider: the same plans, the same security stack, and the same response target whether you’re four miles from one of our offices or four states from the nearest one. The pages below are local-market pages, not service boundaries — they exist because owners search for their own city, not because we stop at a line on a map.
Central Texas
Central Texas: meet us in Waco.
Our Central Texas team member is based in Waco — so the person you shake hands with is part of the same team, not a franchise badge on somebody else’s door. From there the corridor runs down through Killeen and Temple.
Behind that handshake sits the same remote team, the same stack, the same documentation standard, and the same monthly pricing every other client gets. Who walks through your door changes. The service doesn’t.
Western Colorado
Western Colorado, out of Montrose.
A Micro-IT team member is based in Montrose and covers the western slope. There is no storefront — we meet you at your place of business, by appointment, to walk through what you actually run and talk it over without a sales deck between us. No partner arrangement here, no franchise: it’s us.
Everything else works the way it does everywhere else — remote-first support on the same stack, the same response target, the same published pricing. We come out when a job genuinely calls for it, and we say so honestly when it doesn’t.
Everywhere · by default
Remote is the primary delivery model, not a fallback. Monitoring, patching, security, and the help desk never needed a truck. How remote-first IT works →
Two offices · by appointment
Metropolis, IL (headquarters) and Paducah, KY, with team members based in Waco, TX and Montrose, CO. Rooms we meet people in, not the edge of a coverage map. Book a time and we’ll have the coffee on.
In person, when it counts
Hands get planned, not improvised. When hardware genuinely needs a person we scope and manage the visit — and because we work proactively, it comes up far less often than you’d expect.
Every city with a page.
A page here means we write about that market specifically. It does not mean coverage stops elsewhere — if your city isn’t listed, the answer is still yes.