The register that has to keep ringing.

PCI-compliant networks, segmented guest Wi-Fi, and a register that keeps working through the lunch rush. Multi-site retail is its own discipline — we treat it like one.

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·· 01 ·· Where storefronts get hit

The risks we see at retail and hospitality clients.

POS downtime during peak

A 20-minute register outage at noon costs more than a year of managed IT. Uptime here is the product.

PCI scope creep

When the POS shares a network with the office, the entire office is in PCI scope. Segmentation is the cheapest fix.

Guest Wi-Fi on the same VLAN

Guest devices on the same network as the POS is the most common audit finding we see. Easy to fix, expensive to leave.

Multi-site visibility

Owners of three or more locations almost never have a single dashboard for what’s happening at each store.

·· 02 ·· The managed stack

The Micro-IT retail stack.

A retail or hospitality client on our managed stack gets a PCI-segmented network at every location and 24/7 monitoring on the POS, so the register coming back online is a notification — not a phone call.

Managed Site (Standard) at every location
PCI-segmented POS VLAN + isolated guest Wi-Fi
Managed Endpoint on every workstation, including POS
Managed Inbox with anti-phishing
24/7 POS uptime monitoring
PCI-aligned policies and self-assessment support

·· 03 ·· The first 90 days

What changes in the first 90 days.

Most retail clients we onboard have flat networks, shared Wi-Fi, and no idea which store is having the worst week. By day 90, every location is segmented, every POS is monitored 24/7, and the owner has one dashboard across stores.

Available across the region: Paducah, KY · Metropolis, IL · Evansville, IN · Owensboro, KY · Cape Girardeau, MO · Henderson, KY — full service-area list at Western Kentucky & the region.

Local retail IT guides.

City-specific guides for retail businesses — the local pain points we see, and the compliance realities that come with them.

Retail IT support in Waco, TX →

Common questions.

What does IT support for retail businesses include?

IT support for retail businesses includes a managed, PCI-segmented network at every location with the POS on its own VLAN and guest Wi-Fi isolated, managed endpoints — including the POS terminals — email security with anti-phishing, 24/7 POS uptime monitoring, and PCI-aligned policies with self-assessment support. For multi-site owners it adds the thing most are missing: one dashboard showing what’s happening at every store, so the register coming back online is a notification, not a phone call.

How does network segmentation keep PCI scope small?

When the POS shares a network with the office, the entire office is in PCI scope — and guest devices on the same VLAN as the POS is the most common audit finding we see. Segmenting the POS onto its own VLAN and isolating guest Wi-Fi is the cheapest fix in PCI compliance. Our PCI checklist for small business covers the merchant levels and the 12 requirements.

How much does managed IT cost per store?

Managed Site runs from $149 per location per month, plus $79 per device per month and $20 per mailbox per month. A typical retail or hospitality client has 4–12 users per location across 2–6 locations. Every plan includes EDR with 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable, restore-tested backups — the full stack is on the security page, and the pricing page has a live estimator.

Can you support three or more locations?

Multi-site is the design case, not the exception. Every location gets the same segmented network and 24/7 POS monitoring, and the owner gets a single dashboard across stores — most owners of three or more locations have never had one. By day 90, every location is segmented and you can finally see which store is having the worst week.