What you're paying for
Each service, in full.
No bundling tricks. Each line item below is exactly what we manage, monitor, and stand behind for that flat monthly fee.
Managed Endpoint
$79/ device / month
Complete protection and management for every workstation, laptop, or shared computer your team depends on. Billed per device rather than per user, which means clients with multiple devices per person — or shared systems without a dedicated user — are covered fairly and clearly.
What's included
- Advanced threat detection that stops ransomware, malware, and suspicious activity before it spreads
- 24/7 security monitoring backed by a managed Security Operations Center
- Automated software updates and security patching
- Web filtering at the network level
- Image-level device backup so a failed computer can be restored quickly
- Dark web monitoring that alerts us when your credentials show up in a breach
- Security awareness training and simulated phishing tests
- Password and documentation vault for credentials and IT records
- Unlimited remote support during business hours
- Proactive maintenance and system oversight
Managed Inbox
$20/ mailbox / month
Email is still the most common way attackers try to reach your business. Managed Inbox combines administration, advanced security, and backup into one flat per-mailbox fee — covering every Microsoft 365 mailbox you rely on.
What's included
- Microsoft 365 mailbox administration and ongoing management
- Advanced email security and anti-phishing protection
- Cloud-level threat detection and response
- SaaS backup and recovery for your Microsoft 365 data
- Mobile device protection for company email
- Identity and access oversight
- Mailbox health monitoring and remediation
Applies to all licensed user mailboxes, shared mailboxes, and distribution groups under management. Microsoft 365 licensing is billed separately and can be provided through Micro-IT or held directly by the client.
Managed Site
3 site tiers · below
Every office location with network equipment receives a Managed Site plan. Your network — the firewall, switches, and wireless — is the foundation everything else runs on. Managed Site keeps it healthy, secure, and supported, with real onsite hours built into every plan.
Site — Small
$149 / mo
Per location · 1 hr onsite / month
Light network infrastructure — typically a small office with one firewall, a switch or two, and a handful of wireless access points. No dedicated server.
Site — Standard
$329 / mo
Per location · 3 hrs onsite / month
Our most common site plan. Fits the majority of small business locations: a firewall, up to four managed switches, up to eight wireless access points, single-network configuration.
Site — Complex
$649 / mo
Per location · 6 hrs onsite / month
Larger offices, multi-building campuses, or compliance-driven environments (CJIS, HIPAA). Redundant or multi-WAN firewalls, multiple switches with segmentation, ten or more APs, advanced routing.
Every Managed Site plan includes
- Firewall management, monitoring, and firmware updates
- Switch and wireless access point management
- Network performance monitoring and alerting
- Network segmentation oversight
- Vendor coordination with internet and telecom providers
- Hands-on troubleshooting and hardware checks during onsite hours
- Quarterly site health review
Managed Server
$149/ server / month
Servers carry the heaviest load in most small business networks — running line-of-business applications, hosting files, and authenticating users. Managed Server keeps each server patched, monitored, secured, and supported. Backup is added separately so you can match the recovery method to the role of the server.
What's included
- 24/7 server monitoring and alerting
- Advanced threat detection and security stack
- Operating system patching and updates
- Performance monitoring with proactive remediation
- Event log review and health checks
- Hardware health monitoring including disk, memory, and thermal status
Cloud Backup
$79/ 2TB / month
File-level backup to secure offsite cloud storage. Recovers your data and files in the event of accidental deletion, corruption, ransomware, or hardware failure. Recovery is typically measured in hours.
Best for: standard production servers, file servers, and application servers where the priority is recovering data, not entire systems.
Backup Appliance
$279/ 2TB / month
Onsite backup appliance with full image-level capture and local redundancy. Recovers entire server systems and supports failover, with recovery typically measured in minutes rather than hours.
Best for: mission-critical servers — domain controllers, line-of-business systems, and environments with compliance or downtime requirements such as CJIS or HIPAA.
