Every office location with network equipment receives a Managed Site plan. Your network — the firewall, switches, and wireless — is the foundation everything else runs on. Three tiers sized to actual environments, with real onsite hours built into every plan.
The right tier depends on what's actually behind the firewall: how many switches, how many APs, whether there's segmentation, whether the location has compliance requirements. We'll walk through your environment on the discovery call and pick the tier that fits — no upselling, no padding.
Light infrastructure: a small office with one firewall, a switch or two, and a handful of wireless access points. No dedicated server.
Our most common tier. Fits most small business locations: firewall, up to 4 managed switches, up to 8 APs, single-network configuration.
Larger offices, multi-building campuses, or compliance-driven (CJIS, HIPAA): redundant or multi-WAN firewalls, multiple switches with segmentation, 10+ APs, advanced routing.
Onsite hours are sized to the tier — 1 hour for Small, 3 for Standard, 6 for Complex — and used for the work that needs hands at the desk: a misbehaving printer, a conference-room TV that won't see the laptop, a switch port that needs to come up. Hours over the included pool are billed at $95/hr (member overage), still well below the $135/hr non-member rate.