Every office location with network equipment receives a Managed Site plan. Your network — the firewall, switches, and wireless — is the foundation everything else runs on. Three tiers sized to actual environments, with real onsite hours built into every plan.
The right tier depends on what's actually behind the firewall: how many switches, how many APs, whether there's segmentation, whether the location has compliance requirements. We'll walk through your environment on the discovery call and pick the tier that fits — no upselling, no padding.
Light infrastructure: a small office with one firewall, a switch or two, and a handful of wireless access points. No dedicated server.
Our most common tier. Fits most small business locations: firewall, up to 4 managed switches, up to 8 APs, single-network configuration.
Larger offices, multi-building campuses, or compliance-driven (CJIS, HIPAA): redundant or multi-WAN firewalls, multiple switches with segmentation, 10+ APs, advanced routing.
Onsite hours are sized to the tier — 1 hour for Small, 3 for Standard, 6 for Complex — and used for the work that needs hands at the desk: a misbehaving printer, a conference-room TV that won't see the laptop, a switch port that needs to come up. Hours over the included pool are billed at our member hourly rate (well below our standard rate), and the calculator folds it into your estimate.