The vendors behind the curtain.
We deliberately don’t run a custom stack. The tools below are the industry standards we know cold — chosen because they’re well-built, well-supported, and boring.
What we run, and why.
Grouped by category. Every tool below is in active production use across our client base — not a list of capabilities, a list of bills we actually pay.
Productivity & Cloud
2 partnersMicrosoft 365
Email, files, Teams, identity. Business Standard or Premium depending on compliance posture. The default productivity surface for nearly every client.
Google Workspace
For clients standardized on Gmail, Docs, and Drive. Same management discipline — different productivity surface.
AI & Augmentation
2 partnersAnthropic (Claude)
Used internally for documentation, ticket summarization, and client-facing AI rollouts where privacy controls matter.
OpenAI
ChatGPT Enterprise & API for client AI projects. We help clients pick the right model for the right job.
Operations Platform (Kaseya / Datto family)
9 partnersKaseya / Autotask
Our PSA — every ticket, contract, and SLA lives here. The single source of truth for client work.
Datto RMM
Remote monitoring & management on every managed device. Patching, scripts, alerts, remote support.
Datto EDR
Endpoint detection & response with managed SOC review. Deployed on every workstation and server.
RocketCyber
24/7 managed SOC. The eyes that watch when ours are closed — alerts triaged before they reach our queue.
Datto BCDR
Image-level backup with immutable cloud copy. The reason restore tests pass on the first try.
Datto File Protection
Granular file & folder backup for endpoints. Recovery without re-imaging.
SaaS Alerts
Real-time monitoring for M365 and Google Workspace. Catches account compromise the moment it happens.
IT Glue
Where every client network, password, and procedure is documented. The end of tribal knowledge.
myITprocess
The framework behind every quarterly business review. Standards, gaps, recommendations — written down.
Security Awareness & Email
3 partnersBullPhish ID
Phishing simulations & monthly security training. Audit-ready reports for compliance.
Dark Web ID
Continuous monitoring for client domain credentials on dark web markets. Notification on hit.
Inky
AI-powered phishing protection on top of M365 / Workspace. Catches the lookalikes that get past native filters.
DNS & Web Filtering
1 partnerNextDNS
DNS-layer web filtering, on-network and off. Blocks malicious domains before a click can reach them — the cheapest insurance you’ll buy.
Billing & Client Operations
2 partnersConnectBooster
Automated billing, payment, and AR. Predictable invoices on the first of every month — same number every time.
QuickBooks
Books, payroll, and reconciliation. The accounting backbone behind ConnectBooster — and the system we help most clients integrate to.
Network Hardware
1 partnerUbiquiti
UniFi switches, access points, and gateways at every Managed Site location — enterprise-grade visibility, small-business pricing, installed and tuned by certified hands.
Endpoint & Peripheral Hardware
4 partnersDell
OptiPlex desktops & Latitude laptops. The default workstation refresh path — Pro Support included on every unit we sell.
Lenovo
ThinkPad & ThinkCentre for clients standardized on Lenovo. Same management discipline — different chassis.
Apple
Mac & iPad fleets for design, executive, and field-creative roles. Managed through Intune / Jamf with the same discipline as our PC fleets.
Logitech
MX-series mice & keyboards, Brio webcams, MeetUp room kits. The peripherals that make a workstation a workstation.
A custom stack is a liability with your name on it.
Every tool on this page is one we could hand off to another shop tomorrow, or that another shop could pick up if something ever happened to us. That’s not a hedge — it’s what keeps your data portable and your support boring, on purpose.
