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The vendors behind the curtain.

We deliberately don't run a custom stack. The tools below are the industry standards we know cold — chosen because they're well-built, well-supported, and boring.

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The Micro-IT stack

What we run, and why.

Grouped by category. Every tool below is in active production use across our client base — not a list of capabilities, a list of bills we actually pay.

01

Productivity & Cloud

2 partners
Productivity

Microsoft 365

Email, files, Teams, identity. Business Standard or Premium depending on compliance posture. The default productivity surface for nearly every client.

Microsoft Cloud Partner
Productivity

Google Workspace

For clients standardized on Gmail, Docs, and Drive. Same management discipline — different productivity surface.

Google Workspace Partner
02

AI & Augmentation

2 partners
AI

Anthropic (Claude)

Used internally for documentation, ticket summarization, and client-facing AI rollouts where privacy controls matter.

Active deployment
AI

OpenAI

ChatGPT Enterprise & API for client AI projects. We help clients pick the right model for the right job.

Active deployment
03

Operations Platform (Kaseya / Datto family)

9 partners
PSA

Kaseya / Autotask

Our PSA — every ticket, contract, and SLA lives here. The single source of truth for client work.

Kaseya Partner
RMM

Datto RMM

Remote monitoring & management on every managed device. Patching, scripts, alerts, remote support.

Datto MSP Partner
EDR

Datto EDR

Endpoint detection & response with managed SOC review. Deployed on every workstation and server.

Datto MSP Partner
SOC

RocketCyber

24/7 managed SOC. The eyes that watch when ours are closed — alerts triaged before they reach our queue.

Kaseya Partner
Backup & DR

Datto BCDR

Image-level backup with immutable cloud copy. The reason restore tests pass on the first try.

Datto MSP Partner
File Backup

Datto File Protection

Granular file & folder backup for endpoints. Recovery without re-imaging.

Datto MSP Partner
SaaS Security

SaaS Alerts

Real-time monitoring for M365 and Google Workspace. Catches account compromise the moment it happens.

Kaseya Partner
Documentation

IT Glue

Where every client network, password, and procedure is documented. The end of tribal knowledge.

Kaseya Partner
vCIO

myITprocess

The framework behind every quarterly business review. Standards, gaps, recommendations — written down.

Kaseya Partner
04

Security Awareness & Email

3 partners
Awareness

BullPhish ID

Phishing simulations & monthly security training. Audit-ready reports for compliance.

ID Agent / Kaseya
Dark Web

Dark Web ID

Continuous monitoring for client domain credentials on dark web markets. Notification on hit.

ID Agent / Kaseya
Email Security

Inky

AI-powered phishing protection on top of M365 / Workspace. Catches the lookalikes that get past native filters.

Inky Partner
05

DNS & Web Filtering

1 partner
DNS Filtering

NextDNS

DNS-layer web filtering, on-network and off. Blocks malicious domains before a click can reach them. The cheapest insurance you'll buy.

NextDNS MSP Partner
06

Billing & Client Operations

2 partners
Billing

ConnectBooster

Automated billing, payment, and AR. Predictable invoices on the first of every month — same number every time.

ConnectBooster Partner
Accounting

QuickBooks

Books, payroll, and reconciliation. The accounting backbone behind ConnectBooster — and the system we help most clients integrate to.

Intuit ProAdvisor
07

Network Hardware

1 partner
Network

Ubiquiti

UniFi switches, access points, and gateways at every Managed Site location. Enterprise-grade visibility, small-business pricing — installed and tuned by certified hands.

Ubiquiti Certified Installer & Partner
08

Endpoint & Peripheral Hardware

4 partners
Workstations

Dell

OptiPlex desktops & Latitude laptops. The default workstation refresh path — Pro Support included on every unit we sell.

Dell Authorized Partner
Workstations

Lenovo

ThinkPad & ThinkCentre for clients standardized on Lenovo. Same management discipline — different chassis.

Lenovo Partner
Workstations

Apple

Mac & iPad fleets for design, executive, and field-creative roles. Managed through Intune / Jamf with the same discipline as our PC fleets.

Apple Business Partner
Peripherals

Logitech

MX-series mice & keyboards, Brio webcams, MeetUp room kits. The peripherals that make a workstation a workstation.

Logitech B2B

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