Nine services. One team that owns it all.
Everything a small business needs to stay secure, supported, and running — delivered by one team and held to written SLAs. Pick the lines that match your stack; add what you need and nothing you don’t. When you want real numbers, the live calculator builds your estimate in two minutes — no sales call.
What you’re actually trying to solve.
Nobody wakes up wanting endpoint management. They want the day to go normally, the business to survive a bad afternoon, and the auditor to leave satisfied. Every line we sell maps to one of those three — and if you are not sure where to start, this is the right lens.
Keep it running
Devices, servers, network — the layer your team touches every day. Patched, monitored, supported.
- Managed Endpoint
- Managed Server
- Managed Site (Small / Standard / Complex)
Keep it safe
Email is still the front door. Backup is what saves you when something gets through. Layered.
- Managed Inbox
- Managed Domain
- Managed AI
- Cloud Backup
- Backup Appliance
Keep it compliant
CJIS, HIPAA, PCI environments need redundancy, segmentation, and a recovery posture that can’t go down. We bias accordingly.
- Managed Site — Complex
- Backup Appliance
- Quarterly site health review
All eleven lines, side by side.
The scanning version, including the services that have no page of their own. Most clients start with a Managed Endpoint per device, a Managed Inbox per mailbox, and a Managed Site per location, then add from here. Every service is delivered remote-first, nationwide.
| Service | What it does | Why it matters |
|---|---|---|
| Managed Endpoint | EDR, 24/7 SOC monitoring, patching, web filtering, image-level backup, security awareness, password vault, unlimited remote support. | Every laptop is a way in. This is the layer that stops ransomware, keeps software current, and gets people working again fast when something breaks. |
| Managed Inbox | Microsoft 365 mailbox administration, advanced anti-phishing, SaaS backup, identity oversight, mailbox health monitoring. | Email is the #1 path for breaches and wire fraud. We lock down the inbox, back it up, and watch the identity behind it. |
| Managed Site — Small | Light infrastructure: one firewall, a switch or two, a handful of APs. 1 hour onsite / month. | Right-sized for a single small office — the network just works, and someone is onsite when it doesn’t. |
| Managed Site — Standard | Most common: firewall, up to 4 switches, up to 8 APs, single-network. 3 hours onsite / month. | The typical one-location business: reliable switching and Wi-Fi, with monthly hands-on time built in. |
| Managed Site — Complex | Multi-WAN firewalls, segmentation, 10+ APs, advanced routing. CJIS / HIPAA-aligned. 6 hours onsite / month. | For networks that can’t go down — built redundant and segmented to clear compliance. |
| Managed Server | 24/7 monitoring, OS patching, threat detection, performance and hardware health checks, event log review. | Servers run the apps you can’t work without. We catch the failing disk or missed patch before it becomes a Monday outage. |
| Managed Domain | Domain registration and renewal included, managed domain records (authoritative DNS), SPF/DKIM/DMARC brought to enforcement, lookalike-domain and SSL expiry monitoring. | Every mailbox and login hangs off the domain. We keep it owned by the business, renewed, and authenticated — so email lands and nobody can send as you. |
| Managed AI | Plan and terms assessment, training settings verified and evidenced, Microsoft 365 connector scoping, a written data-class map, activity monitoring, and a signed attestation. Four tiers from $299 / month. | Your team already uses AI. This puts the tools they use on the right terms and gives you a written answer to where your data goes — without changing anything about how anyone works. |
| Managed Website | Hosting on Cloudflare with TLS, a web application firewall, uptime monitoring, the full site kept in version history with one-step rollback, and content hours for the edits you send. Three tiers from $149 / month per site. | Your designer builds the site; someone has to run it. This is the part that keeps it online, defended, and current — without waiting on a vendor who stopped answering. |
| Cloud Backup | File-level backup to secure offsite cloud. Recovery measured in hours. Best for production / file servers. | When data is lost or encrypted, backup is the whole ballgame. Offsite copies keep a bad day from closing the business. |
| Backup Appliance | Onsite appliance, image-level capture, local redundancy, failover. Recovery in minutes. Best for mission-critical systems. | For systems where every minute of downtime costs money — restores in minutes, not hours, and fails over on the spot. |
How we operate.
The SLAs and metrics every Micro-IT client sees on their quarterly review.
Initial response within one business hour for managed clients during business hours.
Planned hands-on time when remote isn’t the right tool — anywhere in the country.
Billed in 15-minute increments after the first 15 minutes — included for managed clients.
Onsite work has a one-hour minimum. Your plan’s included hours apply first.