Micro-IT

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The clinic that needs HIPAA without a hospital.

EHR uptime, imaging storage, and a documented HIPAA evidence binder — without needing a hospital-sized IT team to maintain them. The systems that keep the schedule moving, locked down by people who do this every day.

·· 01 ·· Where practices get hit

The risks we see at small clinics and dental practices

EHR downtime at 9 AM

When the EHR is down, the schedule is down. A 30-minute outage is a half-day of rescheduled patients.

HIPAA audit gaps

The policies exist on paper but the encryption proof, training records, and risk assessment aren't ready when an auditor calls.

Imaging storage sprawl

X-rays and intraoral images grow fast. Most practices we meet have one un-backed-up imaging server doing all the work.

Wire-fraud targeting the owner

Practice owners are the #1 phishing target. M365's defaults catch most of it, but not all.

·· 02 ·· The managed stack

The Micro-IT clinic stack

A clinic on our managed stack gets the same managed network we deploy at pharmacies, with a dedicated VLAN for imaging and EHR-vendor coordination handled on our tickets.

  • Managed Endpoint on every workstation
  • Managed Inbox with advanced anti-phishing
  • Managed Site (Standard or Complex) with imaging VLAN
  • Image-level backup including imaging server
  • EHR-vendor liaison (we own the support call)
  • HIPAA-aligned policies, training, and evidence files
·· 03 ·· The first 90 days

What changes in the first 90 days

Most clinics we onboard arrive with a "computer guy" who handles tickets and the EHR vendor for the rest. By day 90, the imaging server is backed up, the EHR support line is on our shoulders, and the HIPAA binder has every artifact an auditor will ask for.

Available across the region: Paducah, KY · Murray, KY · Mayfield, KY · Cape Girardeau, MO · Owensboro, KY · Madisonville, KY — full service-area list at Western Kentucky & the region.

Common questions

What does IT support for medical clinics include?
IT support for medical clinics includes managed workstations with EDR, email security with advanced anti-phishing, a managed network with a dedicated VLAN for imaging, image-level backups that cover the imaging server, EHR-vendor coordination handled on our tickets, and HIPAA-aligned policies, training, and evidence files. For a small clinic or dental practice, that means the schedule stays up and the HIPAA binder stays current — without a hospital-sized IT team to maintain either.
What HIPAA records does a small clinic need ready for an audit?
Encryption proof, staff training records, a current risk assessment, and the policies behind them — the items that usually exist on paper but aren’t ready when an auditor calls. We maintain those artifacts as evidence files inside the managed service; by day 90 of onboarding, the binder has every artifact an auditor will ask for. The HIPAA compliance checklist covers the Security Rule controls in plain English.
How much does managed IT cost for a clinic or dental practice?
$79 per device per month, $20 per mailbox per month, and from $149 per location per month for the managed network. A typical 6–15-user practice runs Endpoint + Inbox + Site + Backup. Every plan includes EDR with 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable, restore-tested backups. Build an estimate on the pricing page or request a written quote.
Who calls the EHR vendor when something breaks?
We do. EHR-vendor liaison is part of the clinic stack — support calls go through our queue instead of the office manager. We don’t replace your EHR; we manage the infrastructure around it and own the vendor call when something between the two breaks.

Want a HIPAA-ready quote? We'll bring the binder.