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Murray, KY IT support and network support for businesses across Calloway County — onsite from our Paducah office, about 45 minutes away, with predictable per-device, per-mailbox, and per-location pricing.
Murray sits a short drive south of Paducah, so Calloway County clients are firmly in our onsite range — remote support handles most tickets on a ≤1-hour response, and a truck roll for the rest is a manageable trip, not an all-day affair.
It's a market with a particular mix — the university and the businesses that orbit it, Murray-Calloway County Hospital and the clinics around it, retail along the highway, light manufacturing, and the professional firms that serve all of the above. Healthcare clients get HIPAA-aligned environments; everyone gets the same predictable pricing model.
Managed Endpoint, Managed Inbox, and Managed Site are the three plans — modular, billed per device, per mailbox, and per location at published rates. Every one of them rides on the same defense-in-depth stack: endpoint detection and response, 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable backups that get restore-tested, not just scheduled.
For a Murray, KY business on a Micro-IT plan, the day-to-day is mostly invisible. Patches deploy on a schedule. Backups run, then get restore-tested every month so we know they actually work. Endpoint detection and response watches every laptop and workstation. The 24/7 SOC triages alerts and escalates the ones that matter.
The visible part is the help desk. A Murray staffer with a stuck Outlook profile or a printer that lost its driver picks up the phone, gets a person, and gets it fixed — remote in most cases, onsite from our Paducah office when the situation calls for it. Quarterly business reviews bring metrics, a risk register, and a 12-month roadmap so nothing important falls through the cracks.
Murray is about 45 minutes from our Paducah office, well inside same-day onsite range. Remote response targets ≤1 hour during business hours. After-hours emergency response is part of every plan; we publish the on-call number on contract day one.
Most tickets fall into a few common buckets. A Microsoft 365 mailbox that needs an account or signature change. A workstation showing a flag from the endpoint stack. A printer that stopped talking to the network. A new hire who needs a complete setup before Monday. A vendor email that needs to be vetted before anyone clicks it.
Routine work moves fast because the playbook is written down. The harder calls — an EHR vendor coordination, an insurance audit, a wire-verification on a six-figure transfer — get the senior tech, not whoever picked up first.
The same three modular plans cover every device, mailbox, network, and office — see the full breakdown on the services page or run the live pricing estimate.
Managed Endpoint
$79 / device / month
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
$20 / mailbox / month
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
from $149 / location / month
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
We work across the industries that can't afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.
One contract, one number to call — whether a location is in Murray or anywhere else in the region.