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Plain talk about small-business IT & cybersecurity.

Articles on choosing an MSP, budgeting honestly, recognizing the threats that actually hit small businesses, and figuring out which controls you really need. Written for owners, not for IT departments.

Guide · 8 min · New

Ransomware recovery.

Most small business owners think ransomware recovery means getting the decryption key. It doesn't. Recovery involves rebuilding systems, resetting credentials, verifying data integrity, and getting back to normal operations — a process that takes days to weeks even in the best case. This guide covers what actually happens, why paying rarely helps, and what separates businesses that recover quickly from ones that don't.

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Guide · 8 min · New

Cybersecurity for law firms.

Law firms sit at the intersection of confidential client data, large financial transactions, and professional ethics obligations — which makes them one of the most targeted categories of small business. This guide walks through why, what attackers do, and the concrete controls that protect you.

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Guide · 8 min · New

Managed IT for healthcare.

Healthcare practices face a unique combination of regulatory requirements, ransomware risk, and clinical-workflow demands that general IT support can't handle well. This guide covers what HIPAA actually requires of your IT, why clinics are top ransomware targets, and what a real healthcare IT partnership looks like.

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Guide · 7 min · New

IT support for nonprofits.

Nonprofits hold donor data and run on lean teams and volunteer turnover — and attackers know it. The threats that target 501(c)(3)s, the security baseline that fits a nonprofit budget, and the discounted Microsoft, Google, and TechSoup licensing most orgs never claim.

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Checklist · 9 min · New

HIPAA compliance checklist for small businesses in 2026.

If your small business touches protected health information, HIPAA applies — and so do its penalties. A practical, control-by-control HIPAA IT checklist for a small healthcare org: risk analysis, access, encryption, backups, BAAs, training, and what an auditor actually asks to see.

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Guide · 8 min · New

IT support for accounting firms.

CPA firms hold exactly what attackers want — SSNs, bank details, tax records — and move money on deadlines. The threats that target accounting practices, what good IT support covers, and the written security plan the IRS now requires of every paid preparer.

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Interactive · 2 min · Free

How exposed is your business? Take the IT risk self-assessment.

Eight plain-English questions, an instant risk score, and a tailored action list across backups, MFA, EDR, patching, and disaster recovery. No email required to see your result.

Start the assessment
Guide · 9 min · New

What does IT support actually cost in 2026?

A line-by-line breakdown of managed IT pricing for a small business in 2026 — per device, per mailbox, per location — with worked examples for a 12-person office, a 6-person clinic, and a 35-person multi-location retailer. Compares to break-fix and to an internal hire.

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Guide · 8 min · New

Windows 10 end-of-life: your migration timeline.

Windows 10 ended free security updates on Oct 14, 2025. Here's the 90-day migration plan for a small business — in-place upgrade, hardware refresh, ESU as a bridge, and what an auditor will ask for.

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Guide · 8 min · New

Cyber insurance is requiring MFA and EDR — what that means.

The eleven controls carriers ask about on the application, what "yes" actually requires in evidence, and what to hand your broker on renewal day. With the Micro-IT control map mapped to each carrier question.

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Checklist · 10 min · New

HIPAA IT checklist for independent pharmacies.

The practical 12-control HIPAA IT checklist for an independent pharmacy — what an auditor expects, what your MSP should own, and what stays on the pharmacist. With the eight evidence files a wholesaler compliance team will ask for.

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Guide · 8 min

How to compare managed IT providers in Western Kentucky.

A neutral, side-by-side framework for evaluating three MSP proposals — nine questions that separate signal from sales-pitch, three patterns that should make you pause, and how to build the apples-to-apples comparison grid.

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Explainer · 7 min · New

What is EDR (endpoint detection and response)?

The category replacing legacy antivirus on every business endpoint. What it does, what 24/7 SOC monitoring adds on top, and why your cyber-insurance carrier now treats it as table stakes.

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Guide · 8 min · New

How to switch managed IT providers without downtime.

Eight reliable signs you've outgrown your current MSP, the contract trap to check first, and the 90-day parallel-run cutover plan that switches providers without breaking anything on the production side.

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Guide · 9 min · New

How to do a cybersecurity risk assessment for a small business.

A practical template for the 5-to-50-person business: the assets, threats, controls, and gaps to document — in the format auditors, regulators, and cyber-insurance carriers actually ask to see.

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Guide · 6 min · New

Per-user vs per-device managed IT pricing.

Per-user, per-device, tiered, and all-you-can-eat managed IT pricing — what each model rewards, when each one wins, and how to read a quote that mixes them.

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Explainer · 6 min · New

What is a virtual CISO (vCISO)?

Security leadership for businesses that aren't ready for a six-figure CISO hire — what a vCISO actually owns, what the engagement looks like, and when a small business genuinely needs one.

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Explainer · 6 min · New

What is DNS filtering, and why does it matter?

The control that blocks malicious sites before the browser ever connects. Cheap, low-friction, and (when deployed properly) the highest-leverage single security tool a small business can add.

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Buyer's guide · 7 min · New

DNS filtering for business: how to choose a service.

A buyer's guide for owners — what a managed DNS filtering service should do, DIY vs. managed, how to evaluate providers, and what it actually costs.

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Guide · 7 min · New

Microsoft 365 vs Google Workspace for a small business.

A neutral comparison — what each does well, where the real cost sits, and which one fits which kind of company. From an MSP that supports both.

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Explainer · 6 min · New

What is patch management, and why does it matter?

The discipline of keeping every OS and third-party app up to date — on a documented cadence, with evidence. Unsexy, table-stakes, and the single most-cited finding in post-incident reports.

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Explainer · 6 min · New

What is a SOC, and do I need one?

The Security Operations Center is the humans who watch the alerts so an owner doesn't have to. What a SOC does, why EDR without one is just notifications no one reads, and what it costs.

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Checklist · 8 min · New

What does a managed IT contract typically include?

The 12 sections every serious managed IT agreement should contain — scope, SLAs, pricing, term, security obligations, BAAs, and offboarding — and the lines worth questioning before you sign.

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Guide · 9 min · New

PCI compliance for small business: a practical checklist.

A plain-English guide to PCI DSS for merchants who take cards — what the standard is, which merchant level you are, the 12 requirements, the right Self-Assessment Questionnaire, and how to keep your scope small.

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Guide · 9 min · New

CJIS compliance for local government IT.

A practical guide to the FBI's CJIS Security Policy for small police departments and sheriff's offices — the 13 policy areas, what an audit asks for, and what an MSP owns vs. the agency.

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Guide · 9 min · New

GLBA compliance: the Safeguards Rule, in practical terms.

A plain-English guide to GLBA and the FTC Safeguards Rule for small financial firms — who has to comply, what 16 CFR 314.4 requires, a working checklist, and what an MSP owns vs. you.

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Guide · 9 min · New

FERPA compliance for schools: a practical IT checklist.

A plain-English guide to FERPA for schools and districts — what the law is, the rights it creates, the reasonable-methods standard it sets, a working checklist, and what an MSP owns vs. the district.

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Comparison · 7 min · New

In-house IT vs managed services for a small business.

The honest math: what an in-house IT hire actually costs fully loaded, what an MSP includes for less, where in-house wins, and where the hybrid co-managed model works better than either alone.

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Guide · 7 min · New

Offsite backup vs cloud backup: which is better?

The honest answer is "both, plus immutability." What local, offsite, and cloud backup each get you, what the 3-2-1 rule really means in 2026, and why ransomware-survival beats location.

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Guide · 8 min · New

What should be in a disaster recovery plan?

A DR plan you've never tested is a document, not a capability. The small-business template — RTO/RPO targets, the recovery runbook, the contact tree, and the annual test that makes it work at 2 AM.

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Guide · 7 min

What to look for in an MSP.

The five things separating a managed IT partner you'll keep for ten years from one you'll regret in six months — written for the owner doing the evaluation, not the IT person.

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Guide · 8 min

Break-fix vs. managed: how to do the math.

A side-by-side comparison of what break-fix really costs over 24 months versus a flat managed plan — including the hidden costs most owners forget.

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Checklist · 5 min

Five questions before signing an MSP contract.

If you ask only five questions before you sign, ask these. The answers reveal more about the next three years than any sales deck.

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Article · 6 min

The hidden costs of small-business IT.

The line on your invoice is rarely the whole bill. The real cost of small-business IT is what you pay when nobody's measuring — in lost time, broken processes, and surprise renewals.

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Guide · 7 min

Budgeting IT for a year you can predict.

Three numbers and one annual review give you a 12-month plan accurate within a few percent — and one that never gets surprised by hardware again.

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Article · 6 min

Do you actually need all this?

Every MSP wants to sell you the full stack. The honest answer for most small businesses is somewhere between "you need more than you have" and "you don't need everything." Here's how to tell.

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Article · 6 min

The three phishing emails every owner should recognize.

A short field guide to the three patterns we see most often — and what makes each one obvious once you know what to look for.

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Article · 5 min

Wire fraud: the mistake every business almost makes.

Business email compromise has been the FBI's most-reported, highest-loss cybercrime category for years. A one-page rule prevents almost every attempt.

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Article · 5 min

What MFA actually buys you.

Multi-factor authentication is the single highest-impact security control for a small business — and the one most often skipped because it adds a step. Here's the math.

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Article · 6 min

Backup is the answer; restore is the test.

Every backup that hasn't been restored is hope, not a plan. The discipline that separates a working backup from a checkbox is testing — quarterly, on purpose.

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Article · 5 min

Co-managed IT vs. fully managed: which fits your team?

Co-managed IT keeps your internal IT person and adds a partner for the layers they can’t cover alone. Here’s when it’s the right call — and when it isn’t.

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