The city office where the public counts on you to be open.

City and county government IT support — city hall, the police department, public works, the records clerk — citizen-facing services that can’t go dark, plus CJIS-aligned policing IT and FOIA-ready records. We bring the same managed stack that locks down a clinic, with the segmentation and audit trail your departments actually need.

Book a 20-min intro call →or get a written quote →

·· 01 ·· Where offices get hit

The risks we see at city and county offices.

CJIS audit gaps

Police IT lives under CJIS. Multi-factor on every officer, separated networks, and audit logs aren’t optional — and they’re rarely complete when the audit lands.

FOIA records exposure

Public-records requests need to be searchable, complete, and produced on a deadline. Email and document retention are usually the gap.

Ransomware on critical services

A city office can’t operate when the records system, payroll, or utility billing is down. Backups need to be defensible, not just present.

Multi-department vendor sprawl

Every department buys its own software. None of it talks. We coordinate the vendors so the city has one number to call.

·· 02 ·· The managed stack

The Micro-IT municipal stack.

A municipality on our managed stack gets department-segmented networks, CJIS-aligned policies for the police side, FOIA-ready retention for the clerk’s side, and a single point of contact for every vendor that touches city IT.

Managed Endpoint on every workstation, including patrol laptops
Managed Inbox with anti-phishing + MFA enforcement
Managed Site (Complex) with department-segmented VLANs
Image-level backup with quarterly restore tests
CJIS-aligned policies and evidence files
Multi-vendor coordination on a single ticket queue

·· 03 ·· The first 90 days

What changes in the first 90 days.

Most city offices we evaluate run on a flat network where the police department, the clerk’s office, and the public Wi-Fi all share the same broadcast domain. By day 90, departments are segmented, the CJIS evidence file is started, and every vendor support call goes through us instead of the IT-curious staff member.

Available across the region: Paducah, KY · Metropolis, IL · Mayfield, KY · Hopkinsville, KY · Madisonville, KY · Benton, KY — full service-area list at Western Kentucky & the region.

Common questions.

What does city and county government IT support include?

City and county government IT support includes department-segmented networks — so the police department, the clerk’s office, and the public Wi-Fi stop sharing one broadcast domain — managed endpoints including patrol laptops, email security with anti-phishing and MFA enforcement, image-level backups with quarterly restore tests, CJIS-aligned policies and evidence files for the policing side, FOIA-ready retention for the records side, and multi-vendor coordination on a single ticket queue.

What does CJIS require of a police department’s IT?

Multi-factor authentication on every officer’s access, networks separated from the rest of city traffic, and audit logs — none of it optional, and rarely complete when the audit lands. We deploy CJIS-aligned policies and start the evidence file in the first 90 days, so the audit is a document review instead of a remediation project. See what CJIS compliance requires.

How much does IT support cost for a city or county office?

Published rates are $79 per device per month, $20 per mailbox per month, and from $149 per location per month for the managed network. A typical municipality runs 15–50 users across 2–5 buildings on Endpoint + Inbox + Site Complex + Backup, with a written quote tied to the actual departments. Every plan includes EDR with 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable, restore-tested backups. Request a municipal quote or build an estimate on the pricing page.

How does managed IT help with FOIA requests?

Public-records requests have to be searchable, complete, and produced on a deadline, and email and document retention are usually the gap. We configure retention so the clerk’s side is FOIA-ready — records kept for the required period and actually findable when the request lands, rather than scattered across inboxes and local drives.