When an hour of being closed has a number, minutes are the price of admission.

The Backup Appliance is an onsite appliance taking full image-level captures with local redundancy, sized in 2TB blocks. It brings back the whole system — operating system, applications, configuration — and can stand in for a failed server while the real one is rebuilt. Recovery in minutes.

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·· 01 ·· A day in the life

The server that everything logs into does not stay down.

Some systems have a cost attached to every minute they're unreachable. This is what the appliance does on the morning that matters.

08:05 · Monday

The server that everything logs into does not come up.

On a file-level backup, that Monday is a hardware order, a rebuild, a restore, and a day or two of a business running on paper. On the appliance, the workload fails over onto the appliance itself and people log in — annoyed about something else entirely, because they never found out.

Included · failover, minutes not hours

Continuous

A full image, not just the files.

Operating system, applications, configuration, the lot — captured at the image level, so what comes back is the whole machine as it stood, not just its documents.

Included · image-level capture

On the appliance

Local redundancy, before the cloud is even involved.

The appliance itself holds redundant copies onsite, so the most common failures never require a network round-trip to recover from.

Included · local redundancy

Tuesday evening

The rebuild still happens — on our schedule.

Failing over buys time, not a permanent fix. The real rebuild happens on a Tuesday evening, on our schedule, with everybody working the whole time.

Deliverable · scheduled rebuild after failover

The difference from Cloud Backup is not quality. It is what gets recovered and how fast.

Why the Backup Appliance costs more than Cloud Backup

The version without an owner

The domain controller fails, and the whole office is on paper until a rebuild finishes.

On the appliance, the failover happens before most people notice.

CaptureFull image-level, not file-level — the operating system and configuration come back too, not just documents.

LocationOnsite, with local redundancy, for the fastest possible recovery, plus cloud replication behind it.

FailoverThe appliance stands in for the failed server while the real one is rebuilt — minutes, not a day on paper.

FitReserved for what earns it: domain controllers, the line-of-business system, and CJIS- or HIPAA-driven environments.

·· 02 ·· The specification

The problem.

Most businesses are fine recovering data over a few hours. Some are not, and the ones that are not usually know it — they can put a number on what an hour of being closed costs. For those systems, file-level backup that recovers in hours is the wrong tool, however well it's run.

A domain controller, a line-of-business system, or an environment carrying a compliance or downtime requirement needs the whole machine back — operating system, applications, configuration — not just its files, and it needs it fast enough that the business does not spend a day running on paper.

What we do.

Capture the whole image

Full image-level captures, sized in 2TB blocks — the operating system, applications, and configuration, not just the files on top.

Keep it onsite, with redundancy

Local redundancy on the appliance itself, so the fastest recoveries never wait on a network round-trip.

Fail over in minutes

The appliance can stand in for a failed server while the real one is rebuilt — the workload keeps running instead of stopping.

Rebuild on a schedule that suits you

Failover buys time. The real rebuild is scheduled for an evening, not forced by the outage.

What’s not included.

The Backup Appliance is not for every server by reflex — it belongs on the machines where downtime has a running cost. For a production or file server where hours-to-recover is the right answer, Cloud Backup is the correct, less expensive line. Server monitoring, patching, and threat detection are covered under Managed Server, sold alongside this.

Service-level commitments

Initial response (managed clients)≤ 1 business hour

Backup typeOnsite, image-level

Recovery timeMinutes

RedundancyLocal, on the appliance

Billing unitPer 2TB block

·· 03 ·· Common questions

What people ask before signing up.

How do I know if I need the Appliance instead of Cloud Backup?

Put a number on what an hour of that system being down costs. If the answer is real money, or the system carries a CJIS, HIPAA, or other compliance clock, the Appliance is the right line. If it's a production or file server where hours-to-recover is acceptable, Cloud Backup does the job for less.

Does the appliance replace the server permanently?

No — it fails over the workload temporarily while the real server is rebuilt. The rebuild still happens, typically on a scheduled evening, but the business keeps running while it does.

Is there cloud replication behind the onsite appliance?

Yes — the appliance provides local redundancy and the fastest possible recovery, with cloud replication behind it for the scenario where the onsite location itself is affected.

Can we start with Cloud Backup and move to the Appliance later?

Yes, and it's a common path — many clients start with Cloud Backup on a new server and add the Appliance once that system becomes something the business can't be without for even an hour.

Microsoft Cloud Partner Google Workspace Partner Kaseya / Datto MSP Apple Business Partner Dell Authorized Partner Lenovo Partner Ubiquiti Certified Installer HIPAA-Aligned SOC-Aligned CJIS-Aligned PCI-Aligned