Managed IT & IT Support in Knoxville, TN
Micro-IT brings managed IT, network support, and cybersecurity to Knoxville, TN — remote-first on a ≤1-hour response, with a full security stack on every endpoint.
Micro-IT brings managed IT, network support, and cybersecurity to Knoxville, TN — remote-first on a ≤1-hour response, with a full security stack on every endpoint.
Knox County sits where I-40 meets I-75, with the University of Tennessee — the region's largest employer at over 10,000 faculty and staff — at its center. Healthcare is the fastest-growing sector, led by Covenant Health (Fort Sanders Regional, Parkwest) and Tennova. Twenty-some miles west, the Oak Ridge corridor runs on Manhattan Project roots: Oak Ridge National Laboratory, nuclear cleanup contractors, and the engineering and energy firms that orbit them. That puts data integrity and access control near the top of the list for a lot of local businesses.
We fit the practices and dental offices that need HIPAA-aligned environments, the engineering and energy-adjacent firms that need controlled, auditable networks with tight access logging, the law and financial offices guarding client files, and the downtown professional shops that want a real security stack without standing up an internal IT department. Support is remote-first on a ≤1-hour response during business hours (Central Time), with onsite available for scheduled project work.
Knoxville runs on the same model as every Micro-IT account: remote-first from our Paducah, Kentucky base on a ≤1-hour response during business hours (Mon–Fri 8am–5pm CT), with scheduled onsite for deployments and project work in East Tennessee. You get the whole team, 24/7 SOC monitoring, and a security stack that does not change with company size or distance. Book a 20-min call →
Three modular services cover every device, mailbox, network, and office — add what you need and nothing you don't. See what each includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
Across a university-and-healthcare economy, the work clusters in a few places — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.
One partner, one plan — across Knox County and down the I-75 corridor toward Chattanooga.