
Micro-IT brings managed IT, network support, and cybersecurity to Florence, KY — remote-first on a ≤1-hour response, with a full security stack on every endpoint.
Florence is Boone County's largest city and the retail capital of Northern Kentucky, strung along the I-71/75 corridor where it meets the Cincinnati/Northern Kentucky International Airport (CVG). CVG sits in Boone County and runs as Amazon Air's main U.S. hub and DHL's Americas super-hub, so distribution centers, a Kroger fulfillment operation, and an Amazon last-mile station ring the area — alongside the Florence Mall trade and the medical and franchise businesses that follow the rooftops.
Logistics doesn't tolerate downtime: a scanner network or WMS that drops mid-shift stalls trucks at the dock. Micro-IT runs monitored, segmented networks across warehouse-and-office sites, HIPAA-aligned systems for the practices, and locked-down endpoints for the retail and franchise operators that have no IT staff of their own. Support is remote-first on a ≤1-hour response during business hours (Central Time), with onsite for scheduled project and deployment work.
Micro-IT is a remote-first managed IT provider headquartered in Paducah, Kentucky. A Florence warehouse and its back office run on the same agreement, the same 24/7 SOC monitoring, and the same ≤1-hour response during business hours (Mon–Fri 8am–5pm CT) — the full team and the same defense-in-depth stack every client gets, with onsite scheduled for project and deployment work when it's needed. Book a 20-min call →
Three modular services cover every device, mailbox, network, and office — add what you need and nothing you don't. See what each includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
Around Florence that means the businesses behind the docks and storefronts — retail, franchise, and hospitality, construction and the trades building out warehouse space, clinics and dental offices (HIPAA-aligned), independent pharmacies, law and accounting firms, churches and nonprofits, and Boone County city and county offices (CJIS-aware). See all industries we serve.
One partner, one plan — from the CVG logistics belt in Boone County to anywhere else in Kentucky.