
Managed IT and cybersecurity for Hewitt, TX — remote-first on a ≤1-hour response, predictable per-unit pricing, and a dedicated local Central Texas partner for a growing south-Waco community.
Hewitt is the second-largest city in McLennan County, with roughly 16,000 residents and a retail strip along Hewitt Drive that has filled in fast as the I-35 extension opened the corridor. Education and health care are the largest local employment sectors — Midway ISD and the Baylor Scott & White Hillcrest clinic among them — followed by the retail trade clustered near the Commerce Park anchors. Most of that is small and mid-sized businesses with no IT person on the payroll.
That gap is the whole point of a managed plan: a flat per-unit price covering EDR and 24/7 SOC monitoring on every device, MFA and anti-phishing on email, and backups that get restore-tested, all on a ≤1-hour remote response during business hours (Central Time). A Hewitt shop or clinic gets a named Texas partner who scopes what it runs and lines up the scheduled onsite work rather than another open-ended hourly bill.
Micro-IT is a remote-first provider based in Paducah, Kentucky, and a Hewitt business gets the ≤1-hour response during business hours (Mon–Fri 8am–5pm CT) without standing up its own help desk. The local layer is a Texas Business Development Partner working out of the Waco area — an in-state contact who comes to your storefront or office, scopes the setup, and coordinates scheduled onsite when a job needs hands on hardware, with the full Micro-IT team and 24/7 SOC monitoring behind every plan. Book a call with your Texas partner →
Three modular services cover every device, mailbox, network, and office — add what you need and nothing you don't. See what each includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
We work across the industries that can't afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.
One partner, one plan — whether you're in Hewitt or elsewhere in Texas.