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Micro-IT runs from offices in Paducah, KY and Metropolis, IL — serving the Jackson Purchase, the Pennyrile, Southern Illinois, Southeast Missouri, and the Evansville Tri-State, with same-day onsite in driving range and remote support nationwide.
Two offices — Paducah, Kentucky and Metropolis, Illinois — put our engineers within a reasonable drive of most of Western Kentucky, Southern Illinois, Southeast Missouri, and Southwestern Indiana. Most support is remote on a ≤1-hour response; when a job needs hands on the hardware, onsite is in range. Beyond that range, we support clients remotely nationwide.
It's the same model everywhere: three modular plans — Managed Endpoint per device, Managed Inbox per mailbox, Managed Site per location — at published rates with no surprise fees, and the same defense-in-depth security stack on every client: EDR, 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable, restore-tested backups. Multi-site businesses get one contract and one number to call regardless of where a location sits.
Same-day onsite within driving range of Paducah; scheduled or project-driven onsite for the further-out metros; remote support on the same ≤1-hour SLA for everyone. A dedicated page per metro with response times, local context, and a city-specific FAQ:
Paducah, KY
Headquarters office. McCracken County and the Jackson Purchase.
Metropolis, IL
Second office. Massac County across the Ohio River.
Mayfield, KY
Graves County. About 30 minutes south on the Purchase Parkway.
Benton, KY
Marshall County and the Kentucky Lake corridor. ~40 min on US-68.
Calvert City, KY
Marshall County industrial corridor. OT-aware for chemical plants.
Murray, KY
Calloway County. Murray State and Murray-Calloway Hospital corridor.
Carbondale, IL
Jackson County and the SIU corridor.
Cape Girardeau, MO
Southeast Missouri and the SoutheastHEALTH corridor.
Evansville, IN
Vanderburgh County. Deaconess and Ascension St. Vincent corridor.
Henderson, KY
Henderson County and the Evansville commuter belt.
Owensboro, KY
Daviess County. Riverfront economy and Owensboro Health corridor.
Madisonville, KY
Hopkins County and the Baptist Health Madisonville area.
Hopkinsville, KY
Christian County. Jennie Stuart Health and Fort Campbell–adjacent.
Don't see your city? If you're anywhere in Western Kentucky, Southern Illinois, Southeast Missouri, or the Evansville Tri-State, we almost certainly cover it — and remote support reaches anywhere. Call us anyway.
See what each service includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
We work across the industries that can't afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.