Managed IT across Western Kentucky & the region.
Micro-IT serves the Jackson Purchase, the Pennyrile, Southern Illinois, Southeast Missouri, and the Evansville Tri-State — remote-first on a ≤1-business-hour response, with two of our four by-appointment offices right here in Paducah, KY and Metropolis, IL.
Where we work.
Two of the four by-appointment offices Micro-IT keeps sit in this region — Paducah, Kentucky and Metropolis, Illinois — alongside Waco, Texas and Montrose, Colorado. This is river-and-rail country: the Calvert City chemical and industrial corridor, Kentucky Lake and Land Between the Lakes tourism, Murray State and the Jackson Purchase hospitals, Cape Girardeau and Carbondale healthcare, and the Evansville Tri-State manufacturing base. Support runs remote-first on a ≤1-business-hour response wherever a client sits, and when a job needs hands on the hardware we schedule the visit in advance. Micro-IT works exactly the same way for clients in all 50 states.
The tri-state line is the point: a business with a plant in Calvert City, an office in Paducah, and a warehouse across the river in Metropolis shouldn’t juggle three IT vendors. Three modular plans — Managed Endpoint per device, Managed Inbox per mailbox, Managed Site per location — at published rates with no surprise fees, plus one defense-in-depth stack on every client: EDR, 24/7 SOC monitoring, MFA enforcement, DNS filtering, and immutable, restore-tested backups. One contract, one number to call, regardless of which state a site sits in.
Cities & areas we serve.
Every city below runs on one model: remote-first support on a ≤1-business-hour response, onsite visits planned in advance, one contract and one number to call. A dedicated page per metro with local context and a city-specific FAQ:
The Jackson Purchase and Massac County.
Paducah, KY
One of our four offices. McCracken County and the Jackson Purchase.
Metropolis, IL
Our hometown office. Massac County, across the Ohio River.
Mayfield, KY
Graves County and the Purchase Parkway corridor.
Benton, KY
Marshall County and the Kentucky Lake corridor.
Calvert City, KY
Marshall County industrial corridor. OT-aware for chemical plants.
Murray, KY
Calloway County. Murray State and Murray-Calloway Hospital corridor.
Southern Illinois and Southeast Missouri.
Carbondale, IL
Jackson County and the SIU corridor.
Cape Girardeau, MO
Southeast Missouri and the SoutheastHEALTH corridor.
The Pennyrile, the Tri-State, and the Owensboro region.
Evansville, IN
Vanderburgh County. Deaconess and Ascension St. Vincent corridor.
Henderson, KY
Henderson County and the Evansville commuter belt.
Owensboro, KY
Daviess County. Riverfront economy and Owensboro Health corridor.
Madisonville, KY
Hopkins County and the Baptist Health Madisonville area.
Hopkinsville, KY
Christian County. Jennie Stuart Health and Fort Campbell–adjacent.
Don’t see your city? Micro-IT is remote-first and works with clients in all 50 states — whether you’re in this region or a long way outside it, the model is the same. Call us anyway.
Three services, fully managed.
See what each service includes on the services page, or get an exact number in two minutes with the live estimate.
Managed Endpoint
EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.
Managed Inbox
Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.
Managed Site
Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.
Industries we serve.
We work across the industries that can’t afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.