Managed IT & IT support in Austin, TX.

Managed IT and cybersecurity for Austin, TX — a remote-first MSP with a defense-in-depth security stack, predictable per-unit pricing, and a dedicated Central Texas partner within reach of the capital.

Book a 20-min intro call →or get a written quote →take the 2-minute risk check →

IT support and managed IT for Austin, TX businesses.

Austin sets a high bar for technology. As the Texas state capital and a national tech center — home to the University of Texas and major employers like Dell, Tesla, and Samsung — Travis County is thick with startups, semiconductor and software firms, healthcare practices, and the small and mid-sized companies that grow up around them. It is an environment where clients, partners, and cyber-insurers all expect real security controls, not promises.

Micro-IT meets that bar with the same stack on every client: EDR and 24/7 SOC monitoring, MFA enforcement (phishing-resistant for finance and admin roles), DNS filtering, advanced anti-phishing, and immutable, restore-tested backups — on transparent per-unit pricing. Austin and its suburbs — Round Rock, Cedar Park, San Marcos — sit within easy reach of our Central Texas partner, so you get a remote-first MSP with an in-state contact for relationship, scoping, and coordinated onsite.

How Micro-IT supports Austin — remote-first, with a local partner.

Micro-IT runs remote-first and holds a ≤1-hour response for Austin clients during business hours (Mon–Fri 8am–5pm CT). In a town that builds technology for a living, what we add is a Texas team member based in Waco who will come down, meet you, scope your environment, and be in the room when it matters — behind that sits the full Micro-IT team, 24/7 SOC monitoring, and one SLA for every client. Book a call with your Texas partner →

Nine services, fully managed.

Five headline lines — Managed Endpoint, Managed Inbox, Managed Site, Managed AI, and Managed Website. Add what you need and nothing you don’t. See what each includes on the services page, or get an exact number in two minutes with the live estimate.

Managed Endpoint

EDR, OS patching, image-level backup, web filtering, and unlimited remote support on every workstation and laptop.

Managed Inbox

Microsoft 365 administration, advanced anti-phishing, MFA enforcement, and SaaS backup — the most common attack vector, locked down.

Managed Site

Firewall, switching, wireless, and tier-sized onsite hours per office — Small, Standard, or Complex.

Managed AI

Plan and terms assessment, training settings verified and evidenced, Microsoft 365 connector scoping, a written data-class map, and a signed attestation. Four tiers from $299 per month.

Managed Website

Hosting on Cloudflare with TLS, a web application firewall, uptime monitoring, version history with one-step rollback, and content hours for the edits you send. Three tiers from $149 per month per site.

Four more lines sit alongside them, each with a page of its own: Managed Server, Managed Domain, Cloud Backup, and Backup Appliance.

Industries we serve in Austin.

Beyond the tech firms, plenty of Austin businesses can’t afford an off day — independent pharmacies and clinics and dental offices (HIPAA-aligned), law and accounting firms, churches and nonprofits, retail and hospitality, construction and trades, and cities and county offices (CJIS-aware). See all industries we serve.

Nearby Texas areas we serve.

One partner and one plan reach across Greater Austin and the wider Texas market.

San Antonio, TX Killeen, TX Belton, TX Temple, TX Houston, TX Waco, TX All of Texas →

Austin managed IT FAQ.

Can a remote-first MSP really serve an Austin business well?

For most modern businesses, yes — the majority of IT work is remote, and we target a ≤1-hour response during business hours with 24/7 SOC monitoring behind it. What Austin clients also get is an in-state Texas partner for scoping, reviews, and coordinating scheduled onsite when hardware genuinely needs hands.

Do you meet the security controls our cyber-insurer and clients require?

Yes. Every Micro-IT client runs MFA, EDR with 24/7 SOC, DNS filtering, and tested backups — the exact controls carriers now require to write a policy and that enterprise clients ask about in vendor reviews. We document them so you can prove it.

How does on-site support actually work in Austin if Micro-IT is remote-first?

Remote monitoring, patching, and help desk work cover day-to-day IT needs, with ≤1-hour response during business hours. When a job genuinely calls for someone physically on-site — new hardware, a wiring closet, a walkthrough — our Central Texas partner schedules and coordinates that visit, so clients in Austin, Round Rock, Cedar Park, and San Marcos get local coordination without waiting on someone traveling in from out of state.

How much do managed IT services cost in Austin, TX?

Pricing is modular and transparent — you pay only for the devices, mailboxes, and locations you actually cover. Total cost depends on your team size, mailboxes, and locations — run the live estimate for a number scoped to your environment, or book a call with your Texas partner.

How fast does Micro-IT respond to an Austin ticket?

Remote response targets ≤1 hour during business hours (Mon–Fri 8am–5pm CT — the same time zone as Austin). After-hours emergency response is included on every plan. Onsite in Austin is scheduled or project-based and coordinated by your local Texas partner.

What security does an Austin business get with Micro-IT?

The same defense-in-depth stack every Micro-IT client runs, regardless of location: endpoint detection and response, 24/7 SOC monitoring, MFA enforcement, DNS filtering, advanced anti-phishing on Microsoft 365, and immutable backups that get restore-tested. Seven layers, one stack, and a ≤1-hour response target during business hours; on a confirmed security incident, a person calls you within 15 minutes — see the security page.

Keep reading.

A few guides worth a look before you call.

What is EDR (endpoint detection and response)?

EDR replaces legacy antivirus on every business endpoint — what it does, what 24/7 SOC monitoring buys you, and why cyber insurance now treats it as table stakes.

What MFA actually buys you

Multi-factor authentication is the single highest-impact control for small businesses. Here’s the math, the setup, and when SMS isn’t enough.

The three phishing emails every owner should recognize

A short field guide to the three patterns we see most often — CEO gift cards, fake invoices, DocuSign lures — and what makes each one obvious.